Queen for the day!. I love this place! They really made me feel like a queen! What a great atmosphere: friendly, careing, and very attentive! I will be telling all my friends to come here!
Great customer service. When gas prices started going up, I had to rethink driving to Cherry Creek to get my hair done. A neighbor of mine suggested I try Appearances. She said it was great and very close. I am so glad I took her advice! Not only is it much closer than my old salon, which I had been going to for over 8 years, but the service I received was so much better! They have several qualified stylists there. I asked for the best and they gave me several suggestions, but I ended up wanting to go with the owner. He is amazing! He has cut and colored my hair to perfection.
I'm back for good. I love this salon. I didn't realize how much I loved it until just recently because my regular stylist left a few months ago and after following her to her new place and trying it out twice, I realized that I wasn't even remotely impressed with her - it was the salon and the people in the salon at Appearances that I miss! The salon that she left to go to was nice and all, but the people there just didn't make me feel as welcome as the people at Appearances. I knew she was professionally trained at Appearances so I knew that I could trust them to make a good recommendation for me and they totally did. I wish I could remember the name of the girl who did my hair, because she was great! And everyone was just as friendly and helpful as I remember. They have even updated the decor of the salon, which looks fantastic!
Exceptional Salon!. I was surprised by the clean and stylish look of the place as soon as I walked in. The people there sure know how to make a person feel like they are the only person in the room. As soon as I walked in the door the pretty girl behind the desk smiled at me and waved to let me know she saw me come in. She was on the phone at the time and I guess that was her way of letting me know she knew I was there. As soon as she got off the phone, she actually apologized to me for not being able to properly greet me right away! (It's so great that there are such people who still feel the importance of human communication!). She asked me if I would like something to drink and offered me everything under the sun with the exception of alcohol - oh, wait... I think she did offer me wine!?! I was getting a little nervous because I started thinking that my wife had sent me to some really high priced place to get my hair cut and I would be leaving there with little left in my wallet, but after all was said and done, the price was extremely reasonable! My hair cut was great, the service I got was great, the place looked great and I will be telling my buddies about it. Heck... I will probably buy my wife a gift certificate for her upcoming birthday.
I am happier than ever with my hair!. I read the reviews in citysearch regarding this hair salon and I have to say that I am so happy that I gave them a try! The owner was so friendly and knowledgeable and took such great care of me while I booked my appointment, making sure to ask all the right questions. She recommended me to Brinn, who was apparently fairly new to Appearances, but Sandra assured me that I would not be disappointed and boy was she right! Brinn was amazing! I came in for a color and cut and after talking more with Brinn, I was convinced to try something new and although I started out pretty nervous, she was so confident in her choice, that I couldn't help but feel at ease. When all was said and done, I left there with the best hair color I have ever had (and it's not something I would have picked out for myself!) I guess that is why there are professionals? hee hee. I will most definately be back!
Great salon, great stylist and I ended up with great hair!.
I just visited Appearances salon for the first time and could not be happier with the cut and color that I received. My stylist, Summer, asked me what I was looking for in both cut and color, and more than exceeded my expectations in how it turned out.
They use great products (Kerastase & Bumble & Bumble) and I felt Summer took the time to talk to me about why she used which products.
The salon was very comfortable and I had had the receptionist, my stylist, and another stylist who walked by while I was "processing" all ask me if they could get me anything to drink, a magazine, etc. The owner, Jim also came by to introduce himself which I thought was very nice.
Did I really pay $50 to get my hair hacked??.
After reading many reviews on CitySearch about Appearances, I decided to try it out... BIG MISTAKE.
I went in to get my current haircut trimmed, and left with nothing more than $50 wasted and a horrible cut I have to grow out. I told the girl I wanted my current cut just shorter and more shaped. I also explained I was growing my bangs out ..AKA DON'T CUT THEM. After spending 5 minutes talking over the cut I was confident that she understood what I wanted.
The cut I left with was the complete opposite of what I asked for, and worst of all, she cut me SHORT bangs (They don't even touch my eyebrows.) The bangs are all different lenths, some 1/2" long, others 1 1/2" long. The back of my hair is choppy and nothing like the horseshoe a-line look I asked for.
When I walked out, it was obvious that I was not happy with the cut, and the woman working upfront (I believe she said her name was Sonya?) brushed it off like it was no big deal.
I wouldn't recommend this place to my worst enemy.
The best hair color I ever had!. I was sent to Jim at Appearances because a very good friend of mine encouraged me to "do something with my hair!" I had never colored it before and was pretty anxious about the whole thing! Jim was very professional and extremely knowledgable; he just put all of my worries to rest. I knew I was in good hands when I sat in his chair and let him work his magic! Two hours later, I left the salon looking and feeling 20 years younger! And not only that... I feel amazingly beautiful!!!! It's been so long since I've felt this way. I love my hair and who knew that hair could play such a role in how I felt about myself?! I will be sending everyone I know, and even those I don't know to this salon!
Still the best - maybe even better than before!. I was amazed to see the recent reviews on here and wonder if they weren't put on here by previous employees? I have been a client from the very beginning and have been around longer than some of the employees at Appearances. It was no surprise to me to see some of them leave, as that is part of life. My stylist has been with Appearances from the very beginning, Lyndsay, and she is excellent. Talking with her, she has no desire to leave nor do any of the remaining stylists. Every time I come into Appearances, I have been greeted with a warm and sincere smile as well as called by name, which is always amazing to me, considering the amount of people they see in a day! Here is one client who will not be going anywhere! The service and the customer service has not been beat! I am here as long as they will have me and I have referred many friends and family members to Appearances and will continue to do so! You guys rock!
Appearances Salon. This was my second time there. The first time I had a great stylist, I tried to make an appointment again and I have to say that I was very disappointed by the customer service. The recepionist had me on hold three times. I was on hold for about 20 min. My stylist had left, I had asked for someone who would be there for awhile. They got me in. On the day of my appointment, I found out that the stylist that they had put me with was her last day. I am very disappointed, my haircut was not what I had hoped for either.
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