Denver >Hanabi Japanese Grill
Sit at the bar.....or don't go. I highly recommend Hanabi for service at the bar. Josh, the bartender is friendly, knowledgeable about the menu and a very skilled bartender. We always sit at the bar because the service is great. Avoid the manager/owner/womanwithglasses person who has no idea what customer service is about.
What a great experience. My hats off to the Hanabi Grill & Sushi Bar in Littleton. My family and I just returned from a wonderful dinner. The food, service and atmosphere was fantastic. The manager/owner visited our table and made some wonderful sushi suggestions as this is a new type of cuisine for my family. I can't believe I waited this long to try it. Highly recommend!!!
AVOID AT ALL COST. This was one of the WORST visits to a restaurant I have ever had in my life. My friend took me there for my birthday - we ordered drinks - one being the Pink Dragon - raspberry sake and other goodies - when we got the drink and tasted it - it tasted like Hawaiian p unch. Now I don't like Hawaiian p unch so I told the waiter I didn't like it. The manager came over and said there was nothing she could do - but offer to make it frozen or add more sake. I said I'd like to get something else instead - BUT she told me she wouldn't take it off the bill. I was stuck with an $8.00 drink I wasn't going to drink. Then she proceeded to give ME a lesson in ordering. She was condesending and totally rude. I will never go back and will tell everyone I meet to avoid this unfriendly place.
Good Food - Great People. I was recently impressed by the fresh food and friendly staff at Hanabi. We arrived to a packed restaurant and were greeted with a smile. We had wonderful fresh sushi and an exciting show at the grill. Every staff member we encountered was friendly and pleasant. Maybe everyone should stop trying to re-write the menus and pick from the great selections on both the sushi and hibachi side. Next time I'll bring more friends to surround our grill.
Worst Customer Service Ever!!!!!!!!!!!!. My son who was celebrating his 35th birthday, picked Hanabi because they offered sushi and his 4 year old daughter would be amazed by the knife throwing, grill before your eyes fare they offered. We made reservations and stated it was to celebrate a birthday and we were amazed when we arrived on a Saturday night and the restaurant seemed almost empty. We were seated, had a wonderful meal and tried to entertain the birthday boy until they acknowledged the big day. We waited rather impatiently for about 15 minutes and finally our young waiter came to the table and announced, "Sorry the cake is taking so long but the kitchen is really backed up". Well now, the surprise is out but knowing the 4 year old wants to sing, we wait. About 10 minutes later the waiter appears again and says, " I'm really embarassed but I have to ask for your ID sir". We all started laughing until we figured out that they weren't questioning his age but his date of birth. He complied (I'm sure I wouldn't have) and about 10 more minutes pass until the waiter sheepishly brings a VERY small slice of frozen chocolate cake to the table. We all sing, including the one waiter, and we finally pay the $130.00 bill and leave. As I was leaving I noticed the woman who seemed to be in charge so I stopped and told her that I was a little more than disappointed. She answered my complaint with, "it is our policy to ask for ID's to prevent people from getting cake for free." My reply , "dinner $130.00, a sliver of cake free, the laughs our family will share about this place, priceless". Now I know why the place was almost empty!!!!!!!!!!!!!!!
No substitutions for you!!!! says sushi n**i. After trying other sushi restaurants in the area we decided to bop into Hanabi for a bite on a cold Sunday December evening. We admired the holiday decor from our seats at the bar, ordered miso soup, edamame, two beers (both Japanese, both on tap) and the shrimp shumai app. The problem started when the waiter (a very nice young guy) informed us that we could not substitute a spicy tuna roll for the Cali roll on the nigiri sampler, one roll with seven fish nigiri. We said that we would be willing to pay an additional cost-no biggie. He then came back and said, to his dismay, that the sushi bar would not substitute at all! We said okay, then when the manager walked by, I introduced us and talked about other restaurants in the area before inquiring about the no substitution policy. Her response was 1) if she let us substitute then what could she do when everybody wants to substitute? (heaven forbid!) and 2) food costs prohibit her changing from the Cali to the spicy tuna (even though they are both $6.00 on the menu!). The food was okay-we got the spicy tuna roll alone but lost the rest of our appetite. Not a big deal, but bad customer service on their part. Maybe that is why the place was 70% empty!
Hanabi? I want a buffet!.
Just got back from droppin a load of batteries in Arkansa (I drive truck)and thought I would take the family out for a nice dinner. Things were goin real nice, got a sweet spot for the rig in the lot and the kids finally shut up, but then we walked into the cultural abyss that is Hanabi. There were things sizzling on folks? tables but worst of all where buffet with the real nice Sunday station that mom and the kids like so much?
After thinking about what I would have to do to the cook if he got crud on my new #3 leather jacket (burn his lil gripper to a crisp on that thur hotplate) and how fired up mom would get if she saw me eyeballin up the waitresses we fired up the rig and I treated the family to some nice vittles at the Wal-Mart deli that we so dearly love.
Contemporary version of hibachi heaven, where the preparation is the show and sushi, too..
The main room is devoted to hibachi grills where chefs do the cooking for families and groups of up to eight at large tables. Contemporary touches include modern lighting at two sushi bars and small tables reserved for non-hibachi diners. Signature dishes include tempura, garlic rib-eye steak and skewered scallops; the full menu offers standard sashimi options, sushi rolls and chef combos like filet mignon and lobster tail.
We will be back. Hanabi may not look like much from the outside, but the inside is surprisingly elegant. Guests are given a choice of waiting for the hibachi or a private table. We took the hibachi as the wait was longer but be prepared to chat with your neighbors at the grill. Our chef was entertaining and the food was great. We tried the tofu and veggie plate and some sushi. While it was good, it was expensive and way too much food. We will be back, but we will share one dish. Try a saketini, we loved them!
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