Kind of hard to understand why a new establishment would take peoples money for Groupon and then be booked so you can use what you paid for!!!
Maybe, they should limit what they offer and take so they can keep their end of the bargain up.
Good Food, Typical Denver Servic.
Anniversary dinner last night at Deluxe. The food and drinks were outstanding--I had the roasted free range chicken and a Gimi-Hendricks (Hendricks, elderflower liqueur, club soda, lime) and my husband had the knife & fork lamb burger and the strawberry mojito.)
When we arrived at 7, the dining room was very quiet and service was a bit more attentive. Once it got busy, there were only two servers for the room and our water glasses sat empty, finished plates sat for ages, and we were only very briefly offered dessert and never was an offer of coffee or an after-dinner drink mentioned. Though no one was waiting for a table at 9pm, suddenly our server seemed to be in a rush to move us along.
The oddest bit was when a drunk man wandered in off the street--that part isn't odd as we're on South Broadway and it happens. But the staff didn't do anything about him--and they knew he was there. He imposed himself on a table near us and the man at that table actually escorted him out. My husband commented to our waiter that there was a problem and he seemed mostly indifferent to it, only going over to help the customer escort the man out after being told he probably should. A second server was overheard saying to the customer later, "I was coming over to help" when actually he walked past, completely indifferent, twice. Any bar or restaurant along Broadway should be much more attentive to this sort of thing--a customer shouldn't have to be escorting unwanted people out of the restaurant because the staff can't be bothered.
We'll probably go back and try it again. It's nice to have an upscale restaurant in our neighborhood, but with so many good restaurants in Denver I'm not sure how patient I'll be with mediocre service.
Wonderful cozy atmosphere. We really enjoyed our evening at Deluxe. You feel like you are in a fine dining restaurant without the attitude. The food was divine and the service was great. I would recommend it.
definatly deluxe. I went on a blind date to Deluxe being very nervous. As I met my date in front for our 7:00 reservation, they did not have a table ready for us yet. The hostess said we need to reset a table for you and it should be about 15 minutes, but feel free to go to our new bar Delight next door for a drink. We went for a drink, and it was nice for an ice breaker. I had their special watermellon mojito, it was so refreshing for the Summer, and it calmed the nerves for the guy I met. Within the15 minutes our table was not ready. I was sort of annoyed, but they said they could sit us as the chefs counter, so we went. Our server very polite and friendly, I believe he said his name was tracy. The fried oysters and dumplings were amazing to start. He ordered the paella and I had the trout special, we both kind of shared. Both were so good. It was a great blind date spot, because we were right in the kitchen and could interact with the chef for questions. The chef was very funny but don't remember his name. He helped us get through those awkward silences, and it was a great conversation starter to watch them all cook. The two of us will definatly be back.
Not so "Deluxe" of an experience.
Disclaimer: Having worked in many restaurants as both a chef and a server, I have a high standard for service and food quality in my dining experience.
Last Friday, I dined at Deluxe for the first time. When we made reservations, the host made it seem like we were lucky to get in the door. When we arrived, there were tables open. The ambience was chic and the noise was somewhat loud, as to be expected on a friday night. Our server greeted us promptly taking our drink and appetizer order. Here goes...
It took quite some time before our three drinks, a bottle of beer, a bottle of water, and one cocktail, came out. Mind you, the place wasn't slammed by any means. Ten minutes later an appetizer came out, not ours though. We ordered the red beet carpaccio. They brought us dumplings. What? The server quickly apologized blaming the kitchen for the mishap. Not quite sure how a kitchen or a server can mix that one up. Carpaccio doesn't require cooking, so it shouldn't take more than a couple of minutes to assemble and deliver. Finally, we are able to begin enjoying our food, thinking that dinner would quickly follow. Not quite. Dinner took almost 45 minutes to come out. The server never checked in to see if we were okay. At this point it was near 10 o'clock. I saw the server in the back eating and drinking a beer. The chef was doing very little in the kitchen. WTF? After much anticipation, the food came with much disappointment. My dinner was overcooked/burnt. To top it all off, portion sizes were grossly inconsistent. This is why I waited so long? Meanwhile, my company tried to enjoy their servings of thai shrimp. I had more mashed potatoes than they had combined. Overall, I left the restaurant very unsatisfied, hungry, and disappointed that I had to go down the street to get a slice of pizza to curb my hunger. Meanwhile, the server was filled with excuses for every bad decision that created our not so "Deluxe" dining experience.
Could be more "Deluxe". I recently visited this below-the-radar restaurant after a couple of dazzling reviews from acquaintances. My girlfriend and I arrived at 6:30 on a Thursday to an almost empty room. By itself, the space fit its Broadway location with a funky, cozy decor that slowly won me over. Our table was a little awkward as we played a game trying to figure out if we were the fish in the fishbowl or if the people walking in the door vis-a-vis a circular window to the side of table were. We also felt awkward waiting 20 minutes for our server. As my date was patiently waiting to hear the specials and solicit recommendations, I had plenty of time to pick a couple of bottles of wine that would compliment whichever path we chose. The prices were better than average, but the two lists had a big price gap. The dining menu was short, but diverse. We ordered two appetizers and two entrees. The fried oyster shooters were zesty, crunchy and delicious, but the steak tartar was not as impressive. It was presented in a bowl, obviously loaded into a ring mold and was a touch grey on the exterior due to oxidation, not appetizing. Entrees included an overly charred pork chop, with a perfect medium rare center paired fabulously with whipped yams, cider, bacon, and brussel sprouts. The filet with grainy mashed potatoes, uninspired asparagus and cherry tomatoes, although grilled perfectly, would have been a completely forgettable if not for the wonderfully blended gorganzola butter on top. We ordered a lemon white chocolate cheesecake for dessert and were very pleased with its nicely balanced flavors and firm texture. Service miscues included the initial wait, empty water glasses for most of our visit, and an offered refill on coffee that was never delivered.
delightful dining experience. heard about this place from a coworker, and she wasn't kidding...deluxe was fabulous! we went last minute, so we didn't have reservations. but since we arrived at 5:30, we were seated promptly. the restaurant is tiny, and filled up fast. the ambience is very sophisticated but not at all stuffy. they serve this nice little flatbread to start. we ordered the halibut ceviche which was awesome. my husband got the bacon wrapped filet mignon, which was topped with hollandaise. we've never seen filet served that way but it was fantastic! i had the deluxe paella, which was also fantastic. for dessert we shared this english toffee pudding...think light, moist toffee cake drowned in hot caramel and topped with pecans...sooooo good! there were so many great items on the menu, it was hard to choose. we might have to go back soon!
You will remember what good food is supposed to taste like!.
Not only is the food to die for, but the owner and his staff go so beyond the expected to ensure your satisfaction, that it's an outrageous experience! Let's face it ,service has become a thing of the past. Very few companies focus on extraordinary service in our price driven society, where almost everything is a commodity. I cannot begin to count the amount of trendy clubs, hotels, and restaurants, with insane budgets on decor and real estate location, without a thought for having a true passion for the product they deliver and the fashion in which it is served. Deluxe is an exception to the norm.
Being a person who eats in fine restaurants daily, I had become resigned to mediocrity until I found Deluxe!
Funky and elegant. Not a giant menu but has something for all. If you don't like what you see, please leave quickly because there's a line behind you that does. Have a seat, watch the owner either entertaining the tables or more likely, overseeing tonight's specials. The man is worth watching in either of his characters. Our table had steak, plank salmon, jambalaya among other items. We all drooled over each other's entrees, until we sunk our teeth into our own. Then it was an illicit love affair between our taste buds and our choice of dinner partners (you had me at "jambalaya"). The wine list is small, eclectic and very good. The choices the wine buyer made, play well with others. Enjoy!
Dinner with the hostess. I recently took my fiance here for date night. The entire meal was great. She had the pumpkin ravioli and I had the swordfish, both were delicious. The nice pinot grigio we had with our meal came at a decent price. Though, I think the best part was the dessert, chocolate fudge cover in caramel and nuts. The place is pretty small and therefore quite noisy. We also were sat right next to the door, which usually I wouldn?t mind, but it was right next to the hostess stand so for half the dinner I had someone?s rear in my face. The service also left to be desired. I know it is a little fancier than some places, but I would still like to order my entree before the waiter comes to take clear the appetizer dishes. Overall it was a good experience, yet it could have been better.
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