Sushi Hai
Denver, CO 80211
Phone: (720) 855-0888
- Price:
- $
- Cross Street:
- Lowell
- Hours:
- Lunch: Tue--Fri 11:30am--2:30pm, Dinner: Mon-Thu 4:30pm--10pm, Fri-Sat 4:30pm--11pm, , Sun 5pm-10pm
Editorial Review for Sushi Hai – by Ephraim Mallery
In Short
Chefs behind the crowded sushi bar immediately greet patrons. A set of stairs leads down to the main dining room, which is filled with black-upholstered booths and tables that can accommodate larger groups. Descending another level leads to the Hai Bar, where creative sake martinis complement Asian appetizers and sports games. In addition to generous cuts of fresh sushi, enjoy several classic and contemporary Japanese dishes as well as nicely grilled steak.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Save MoneyLunch specials feature well-priced bento boxes; get discount sushi and drinks every weekday from 4:30pm-6pm.
What to DrinkOrder a flight of sake, which includes three different samples based on age or style.
User Reviews for Sushi Hai
05/17/2008 Posted by lkviewguy
When we first walked in we were greeted by a young hostess who told us it would be about a 20 minute wait and we could go downstairs and get a drink until they paged us. We went to the bar and it was full of other customers waiting for a table, the bartender seemed put out when we asked what they had on tap. He handed us a menu and said "everything is on there" and walked away. About 5 minutes later he came back and asked if we decided what to drink. I ordered a beer but my friend was still unsure. the bartender just looked at us and said " I'll be back" and never brought me my beer and after that he never came back to us. Finally we got our table, and when nobody came to us we flagged down a girl who was serving people next to and asked if she was our server she said " no" and walked away. Another girl came by a few minutes later and asked what we wanted to drink without saying hello or how are you tonight. She brought us our drinks and we ordered an appetizer which she never ordered. We asked about the appetizer and she flat out told us " oh yeah I forgot" with out apologizing and set down the bill right after the sushi arrived. My friend asked if he could order another drink and she gave us the same look the bartender did, she brought the drink and set down the bill again. I told here that I would probably be ordering another drink and just to hold onto the bill until, she gave me a dirty look and walked away. Finally the kicker was when another server came to the table and asked me "are you ready for your drink yet ?" Are these the kind of people they hire? They are unprofessional and rude. I know that servers talk about their customers but to show that much disrespect is terrible. I will never go back to Sushi Hai and I intend to tell everyone that I know that there are better restaurants with better service than this place. The sushi was decent but not good enough to go back and be treated like that again.
05/17/2008 Posted by HighlandsPR
I thought the poor service we had last time might have been a fluke. (Waitress forgot about our appetizer, then brought it after our meal, charged us for it and never even apologized. We emailed our complaints the next day and never got a response.) So, I took my sister-in-law who was in from out of town there Thursday night. It was embarrassing. We were told it would be 20 - 30 minutes for a table and were given a pager. We sat in the bar for almost an hour and a half with the pager on the tiny table right between us. It never went off. I went to ask about our table and was told they had been trying to page us (although I also told them we were in the bar). Then, we sat at our table for 20 minutes before I flagged down a waitress to ask if we had a server. She said, "Hmmm... let me find out." Food was good. But, we won't be going back. There are definitely other sushi places in the area that are as good or better food with much better service.
Pros: Ambience, Bar
Cons: Poor customer service
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