Sushi Hai

Bad Service...No Idea What They're Doing!. Maybe this is the place to go during the week but definitely not the weekend...nor if you have a party over 4!! There were 14 of us...split into three tabs by the waitress. My friend and I ordered a California roll, Philadelphia roll, and spicy tuna roll. In addition we had two drinks each...vodka tonic and stella. It took only a few minutes for our first drink then 10 minutes for our second drink, we waited almost an hour for our order. When our order came it was mixed in with the other two orders (what's the point of splitting the tabs and tables if they were going to get mixed. Not only did my friend and I get to share 1 California roll, we got two pieces each of the spicy tuna and 1 piece each of the Philly roll! When asked how they were going to correct the error, they simply said that the cooks saw one table number for all three orders and mixed it up! We paid over $40 each for one roll each and two drinks!!!! REALLY! The best she could do was discount each of our tabs...but alas...there were items on our tab that weren't even a part of our table! If you can't handle large groups...go to Denny's they'll teach your company a few things about larger orders and multiple tabs! Seriously!…

Review for Sushi Hai. Ok the Sushi is excellent but the night scene at Haibar (the bar in the bottom of Sushi Hai sucks. The music, the music videos played on the tv's are awful and make you feel as though your back into the late 80's/90's MTV era. So I would say yes to Sushi and definitely do yourself a favor and skip Haibar!!…

This joke of place should be on SNL's "REALLY" skip!. 4 friends decide to go to Sushi Hai and we will never go back. 1. The waitress (2 tone, bangs with pig tails) was overly rude. This started because we requested 2 tickets for our table and the waitress rudely explained that wasn't their policy. Really?

Dumbfounded, I wondered if they would have rathered us take up an additional table?? She blamed the "kitchen" stating "it was too hard for the kitchen to separate the bills"? REALLY?

2. After a half hour of joking about "how long does it take to cook sushi" - we finally received our food 75 minutes later. Really?

3.The bill took 20 minutes to get. Really?

4. We never saw our waitress. The manager never came over to ask how things were going. I even asked if the manager was in!!! There were only a couple other tables as it was nearing closing time. Really?…

Good food, terrible service...not Sushi Den for sure!. Here are the details: I normally don't take time to write this but finally decided to share our experience. BTW - not looking for any comp from Sushi Hai! Sat down at 4:35 for happy hour sushi. Finally waitied on at 4:45 with water and a happy hour menu. Ordered cocktails which arrived at 4:55. Ordered sushi which ultimately took 35 mins to arrive after 2 simple fish tacos that arrived in 15 mins. So basically sitting there for almost an hour to get simple sushi rolls.

Was not happy with the service so I called using my cell phone to speak with the manager as there was no one around asking if we needed anything. Manager came to our table after speaking to her on the phone. She expressed her apologies and paid for our drinks. Didn't really care about them paying for our $4 drinks, really wanted some service. She told us she would bring us her business card....which NEVER happened.

Skip forward 20 mins and she came by again and asked if we needed anything. We had been waiting for a 2nd bud light and asked her to bring one. She replied no problem.

Skip forward 7 mins and our waiter asked to bring our check. We said sure as by this time we were done with dealing with over promised service...especially by the manager.

We paid, tipped well as the waiter was obviously overwhelmed. We never did see the manager again. She was about 28 years old and really didn't have the experience to handle a restaurant this size....perhaps Chipotle next door :)

Seriously though, good food but TERRIBLE service. We live a few blocks away and will travel to Sushi Den next time!

Same price, much better service.…