11/05/09

WOW - you HAVE to stay here!!!

by DenverDiner09

Wow - what a gem this hotel is. Not sure what the 1 star posters saw, but I experienced none of what they complained about. Have been to this hotel many times, and have yet to have a bad exerience. Everything here is top notch - from the valet staff (overly helpful and friendly) to the front desk clerks (knowledgable about everything in the hotel and the area). The rooms are always clean, and the beds are the best! The free wi-fi in the rooms is a huge bonus - most upscale hotels charge you over $10 per day, and here it's free.

The restaurant (Second Home) is so much better than it used to be when it was (i think) Mirepoix. Better food, nicer decor, overall tons better.

When you come to Denver, and need a great place to stay, go to the JW Marriott!

Oh - and I recently found out they have some great packages - I am surprising my wife with the "shopping package" which includes a shopping gift card to the local neighborhood stores.

• Pros: Everything
• Cons: Nothing

07/19/09

Not that nice, Rude staff

by anonymous120

Staff is not courteous. Extremely slow to checking in. The part I hate the most is the valet. They stand around doing nothing while you are waiting for them to park your car. And if you don't tip them they I get quite rude and emotional. Look, I'm already paying $20 bucks a day for valet service in the room fee. NO I am not going to tip you anything at all, deal with it. The room service staff is also rude. I had the do not disturb sign up since I was sleeping nice. They've knocked on my door about four times "room service, room service." It wasn't even check out time yet, read english. Sign says do not disturb. Good grief what a joke this place is.

• Pros: Location
• Cons: Hotel rooms are not nice, Rude staff

12/03/08

Slept sooo goood

by hiphophoney85

OMG the best beds!!! and the area is great, right by the mall and in the heart of cherry creek!

Loves it!