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Massage Envy - Broomfield

1170 US Hwy 287, Broomfield, CO | Map it

80020 39.932001 -105.090600

(303) 404-3689 | View Website

2.5

out of 5

2.5 Star Rating: Below Average

13 Reviews

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Categories:
Massage Therapists, Spas, Skin Care

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Payment Methods:
MasterCard, Discover, Visa, American Express, Check
Massage Services:
Massage

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Reviews for Massage Envy - Broomfield

weird one

Member since Sep, 2011 View Profile
1Review
0Photos
weird one Joined 5 months ago
1.0
September 06, 2011

Worst service EVER. I cant believe I paid for this massage, worst time of my life. the girl literally told me to shut up during the massage. I ended up talking to the owner Roy and he said I cant prove anything. I cant believe this owner has no freaking balls to stand up to a bad employee. Bad owner = bad employees  View Less View More

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eaglemom12

Member since Apr, 2011 View Profile
1Review
0Photos
eaglemom12 Joined 9 months ago
1.0
April 25, 2011

Horrendous Customer Service. So incredibly sad. I have been purchasing yearly memberships for my mother for 5 years. After 5 years as a customer, they treated her with the utmost disrespect. She missed one appointment (in 5 years) due to illness, they insisted that she be charged a full appointment and when she asked for a manager - the manager just said "read your contract". I've never experienced customer service so incredibly bad. A 5 year, good customer will NEVER be back. So sad.  View Less View More

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douchey

Member since Oct, 2010 View Profile
1Review
0Photos
douchey Joined 1 year ago
1.0
October 24, 2010

angry teenage receptionists refused service. I called and asked what time they were opened til and they said 6pm. I showed up at 5pm and 2 young snooty teenage girls looked at me like I was intruding upon their nap and rudely told me that nobody was their to give a massage. I asked them when someone would be available and they told me maybe in a couple of weeks. They obviously just wanted to leave and were angry that I was a late customer.  View Less View More

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Hskittle

Member since Oct, 2009 View Profile
2Reviews
0Photos
Hskittle Joined 3 years ago
1.0
October 17, 2009

Never again. No perks no frills no fun. I actually had to walk out because my therapist didn't listen to me about the kind of pressure I liked and made me yell out loud when she found an overly sensitive spot on my lower back. I was miserable when I left.  View Less View More

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Creg

Member since Mar, 2009 View Profile
1Review
0Photos
Creg Joined 3 years ago
1.0
March 16, 2009

Do not get a membership. Be cautious of the membership. They lock you into a deal and then if you are unhappy with the service they only give you a month to use up the massages you accrue. Poor customer service when you try to cancel your membership. If you change creditors, or effect any change involving the auto payment on your card without a written letter to the company... you will receive a letter in the mail threatening to report you to a collection agency.  View Less View More

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