02/20/08

cute shop, egregiously poor service, enter at your own risk

by in_the_no

This is a wonderful store with a good selection of fine stationary and cards and other very interesting gifts. I would give the store a 4 or 5 star except for the extremely rude service of the help. I will not go into detail for concern of being a bore. However, I don't know about you, but me, when I spend $151.67 on cards, Vera Wang stationary, and a lovely little kitchen rug, and have spent at least a 45 minutes of my time admiring all the wonderful little things in a shop it would be nice to get a simple "Thank you", for my exchange of my hard earned dollars for the merchandise...Perhaps concept of customer focused service hasn't arrived on East 6th Avenue yet.

• Pros: good quality and variety of merchandise
• Cons: extremely poor customer focused staff personnel