04/24/08

A nightmare of a moving company!

by ccboss

This is the the WORST moving company. Doesn't deserve even 1 star. Heather (the owner) is horrible to deal with. She will quote you a great rate and make all kinds of promises about VIP crews, free wardrobe boxes, taking the best care of your stuff, etc. She is sweet as pie when she's trying to get your business. But when the move is over, you will have paid more than double, have broken & scratched furniture, walls with paint and sheet rock missing. And she doesn't care one bit. And she won't do one thing to make things right. They don't even have an insurance company. DO NOT USE THIS MOVING COMPANY!!!!!

• Pros: Nothing
• Cons: A rip off

12/10/07

Worst Experience of my life

by kmc2007

I had planned my move 2 months in advance. They showed up late had to call for directions and didn't get all my belongings. I had to go back and move 6 minivan loads the nextday myself along with a friend with a Blazer. I was billed wrong and treated horribly by all employees as well as the owner. I am in sales and customer service and have never seen such disregard towards the customer. If I could rate under one star they would get a zero.... Never use this company they are a exactly what gives the moving industry a bad name. Thank god I used a credit card so I could dispute the charges because they would have never refunded me. When I spoke with Heather about the wrong amount on my credit card she called me a liar and defended the movers. WOW!!!

• Pros: NONE
• Cons: The entire company all the way up to the ownership is a con

11/14/07

Never use this company!

by carolvt

They do not deserve a star. This is the worst moving company that I have ever experienced! I move a lot for work and never in my life have I had such an unprofessional experience. The staff is just as unprofessional as the owner of the company. They show up on time and work the hours asked, but they are in such a hurry that they DO NOT take proper caution when moving your things. When they do break something it is YOUR fault and they do not follow up with turning anything into their insurance company; like they say they will, to cover what they break (like every other company does so they stay in business and take care of their customers). Moving is stressful enough that's why you hire a so called "Professional" moving company. This is NOT the one for you...trust me!