08/28/09

Nothing but tude...

by DenverIris

I am always in the market for a good spa. I haven't even been to this spa yet and I won't set foot in the door based solely on their responses to negative feedback. Nothing but attitude and defensiveness... Not at all apologetic or corrective. It's funny... many people have made the comment about the front desk staff being standoffish. I can actually hear that tone in the responses. What a shame... It sounds like the massage staff is fabulous, but they will suffer as a result of this attitude.

02/16/09

Careless and rushed bikini waxes

by gal123

I unfortunately had a very negative experience getting a bikini wax at Revive. The Aesthetitician was very polite, but it very well could have been her first day giving a bikini wax. Bikini waxes are not pleasant to begin with, but the bikini wax I had was nearly unbearable. Not only was the woman rushed and carless, but she didn?t even take the time to clean up the wax afterword. I?ve had countless bikini waxes and have never left upset or in pain until my experience at revive. I must note, however, that the staff was very polite, even the amateur who administered the awful bikini wax.

• Pros: Nice Staff
• Cons: Staff don't know what they are doing

02/04/09

REVIVE REVIEW

by CynthiaSPA

Well I must say that I visit many spas on a regular basis. It's my job. I walked into Revive and was bombarded with great hospitality & swept right into my room with an ice cold drink. I know this is protocol for most spas, but when you have employees that go out of their way to make sure you are comfortable, it's a good feeling.

I'm not going to get too much into the massage, it was exceptional. Many people out there can give you a great massage. Revive did not disappoint in that department, but to feel at home almost instantly is a hard mission to accomplish. The personalities of the Revive staff took a massage appointment and turned into an unforgettable mini vacay!