Aurora >Food & Dining > Las Fajitas
2680 S Havana St Unit A, Aurora, CO | Directions 8001439.667938 -104.864892
Neighborhoods: Southeast Denver, Hampden
Tastey local dining and reasonable prices – I'd recomend this restaurant to anyone. We walked in close to closing time and were treated with the same friendly service that you would get during the day...the staff did not rush us at all. We had a wide variety of different items and everything was fresh and delicious. Overall great authentic, affordable mexican food in a unique atmosphere. I'd personally recommend the tacos de carnitas...YUM!
Las Fajitas ROCKS! – Las Fajitas is BY FAR the best Mexican restaurant in Denver! I lived in Denver nearly 7 years and for the last year ate at Las Fajitas pretty much every week. I have since moved back to the west coast, and I have to admit that it is one of the few things I truly miss about living in Denver. Their rice is full of flavor, and the fajitas are out of this world. We never had a bad experience with the staff. In fact, the manager, Ryan was always more than friendly and accomodating to our needs, whether we were at a table for two, or had a large group dining. Great salsa, and if you love garlic, you will love this place! I MISS IT...
Best tortilla soup in town! Great Customer Service! – My husband and I love this restaurant! Unlike the other reviewer, we have always had excellent service and great food! Their green chili is delicious, but my favorite is their tortilla soup. We also really like their chips and hot sauce - which is a very important characteristic for a Mexican restaurant. It goes overlooked by other establishments.
One example of excellent customer service is one time, I had ordered 2 enchiladas to go for my friend at work. On the way to the car, I accidentally spilled my order. I took it back in to get some napkins for clean up. However, when they heard what happened, they immediately made me a new order. I was very impressed because they went above and beyond without being asked.
Terrible and incredibly rude service. I'll never go back. – Myself and my family have eaten at Las Fajitas approx. 10-12 times over the last year. Tonight, their manager was indeed rude and disrespectful to me.
I asked the waitress if she would bring me the bottled beer that I ordered "right away" since I wanted to sip on it before the meal arrived. She agreed that she would. She spent the next 4-5 minutes behind the front counter doing what I don't know (she was not waiting on other tables), but did not bring me the beer. I expected our meal to come soon and assumed she had forgotten my request. Including ourselves, there were customers at 5 or 6 tables.
I approached the front counter and reminded her that I had asked for the beer right away. At that point, the manager stepped forward and told me "you don't have to be rude". I was of course quite surprised and taken aback. I informed him that I was reminding the waitress of my request which she had agreed to. I informed him that it was in fact he who was acting inappropriately and being rude to me.
She then did bring me the beer. As expected, within another 2 minutes at the very most, the meal arrived. We then asked the waitress for more salsa (we like to pour it over our food). The same slow response repeated itself. She again spent some time behind the counter and then disappeared. She reappeared, but still did not bring the salsa. I motioned to the manager who clearly saw me, but he pretended not to see us and he walked right by our table to greet some people who were arriving. He continued to ignore us; we finally saw the waitress and flagged her down to get the salsa we had requested some time ago, as our food was getting cold.
A minor point was that we were missing a place setting for my son. This was inconsequential, but one more element of this evening's terrible service. I go out to relax. I don't need the stress. Good luck to Las Fajitas overcoming their current poor management.
Former regular customer
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