Aurora >Special Trade Contractors > Rescue Rooter
15750 Centretech Crcl, Aurora, CO | Directions 8001139.722539 -104.804237
Keith P. was very prompt, kind, knowledgeable, and informative. He did a thorough job replacing parts on our furnace. It was minus 3 degrees at night when our heat stopped working. It is now 11 AM and the house is feeling pretty warm now. Thank you, Keith
Evelyn Brezo, Lakewood, CO
Rick was very knowledgeable and friendly. He made several recommendations and did a great job cleaning up the furnace.
Keith was my service technician. What a great person. Explained every step as he was cleaning my furnace. Also pointed out two problems I had with my furnace. I have a home warranty. So, after Keith told what was wrong I called my home warranty. Now my furnace is ready for another great winter. Thanks Keith. If you need a great service technician call Keith.
Aaron was my service technician and I felt that he was trained by his company to "up sell" the drain cleaner product for sinks that I did not need. I searched for on-line information about the product and when there was none, I called the product company directly. They said that the product does work, however they do recommend selling it as ARS Colorado does. I had to ask him to wear protective covering when he walked through my home, which seemed to offend him. I had called ARS because I had black water and they were offering a $88 dollar special. I ended up with a $250 dollar bill, and the way Aaron dealt with that was by telling me it was $350. When I was shocked he said just joking it is only $250.00. He is a master salesmen - I will give him that. Ultimately I did not feel that I completely trusted him or his company.
I had a plumbing problem that other technicians were unable to fix in over 8 hours at my house. Stephen D. came later and did a fantastic job. He was in and out in 10 minutes and had my seemingly impossible plumbing job knocked out in no time. I will request him personally every time in the future.
Steven installed new gas furnace in my tiny crawl space. It was a very difficult task to bring the unit into crawl space. He had to reassemble the furnace in order to do that, and then assemble it again. It took a lot of extra time. He also readjusted air ducts for better furnace performance. He did a truly remarkable work for me. I'm very grateful, and warm -:) Many, many thanks.
Aaron did an outstanding job at my house and I highly recommend him. ARS should send people in training on calls with him. He's extremely polite and a true professional
ARS is a scam. Let me start by saying that asking for 50$ up front even if you dont work is a scam...you can give a 2 mil dollar bill and just go from house to house all day long collecting 50 bucks. (which is not far off from what happened to me) This is YOUR business YOU need to go out to peoples houses if you want to be in the plumbing business.. sometimes you can do business and sometimes you cant. How dare you make me pay for the ride over here. every plumber needs to go somewhere.
I needed to take my bathtub faucet off and put a new one on. I took the faceplate off and tried to loosen the faucet from behind the faceplate. It felt really tight so i called a plumber to come help me. they shined a flashlight behind the faceplate and said there are threads they could see. Then without even trying to loosen it he said "we can get your shower working again." he proceeded outside to his truck with his accomplice, did some talking with each other, wrote something down on an invoice then headed back inside to talk to me. he handed me an estimate for over $2,000 dollars!! I said look guys i just want you to unscrew my faucet. they told me its so old they did not want to risk breaking anything. I grudgingly gave them 50 bucks and told them to be on their way.
The next day I called a different plumber and when he got there he said, and i quote "This faucet is made to be unscrewed without removing the faceplate." it was so simple he almost removed it without any tools. Now granted iam not a plumber i dont know anything about plumbing and it cost me 100 bucks to learn how to unscrew a faucet. But that is exactly why i called a plumber. These guys dident even know how the faucet worked and if they did know then they were purposely trying to scam me out of $2,000 dollars. Either way its not a business i ever want in my home again. Iam writing this hopefully to keep someone else from getting "ARS'ed".
Paul at ARS did a great job. I was extremely satisfied with his service and will definitely use ARS again as well as recommend you to others.
Marcus did a great job. He took care of the problem post haste and I was very pleased with the service.
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