Parker >Trapper's Chop House
Nice view, OK food, HORRIBLE service..
We went to Trapper's for Mother's Day dinner around 6:45 PM on Sunday. We were seated right away - it was not crowded. That was the highpoint. We were not even acknowledged for over half an hour. Plenty of time to count the tables being served - about 18 and the number of waiters - 5! We finally were greeted, served water and eventually had our orders taken. Over an hour and a half after arriving we finally got our food. More than two hours after arriving I had to flag down the waiter to get my first and only water refill !
When I asked the hostess if there was some unusual problem she said they were 'overwhelmed' and the cooks were not prepared for so many customers. Not prepared ? !!! It was a Sunday/Holiday evening and they were running a promotion offering a free bottle of wine and even so there were still several empty tables !
If Trapper's can't be prepared to handle a less than full restaurant with fewer than 4 tables per waiter on a typically high volume day during which they're running a promotion - what would it be like on a normal evening ? I don't intend to go back to find out.
Other than a simple 'I'm sorry', there was no offer to compensate in any way and blaming the cooks for inept wait service only made a bad evening worse.
That was nasty greasy, overly creamy, watery...yuck!.
Why are people waiting for an hour to eat at Trappers? The salad dressing tasted like mildew and or mold. Marguritas were more like a mai-tai. The veggies were watery, sort of like you'd expect in my kitchen when I open a bag of frozen mixed veggies. Then soaked in butter. Potatos had so much cream and butter I was in the restroom a good deal of the night.
I just don't get it. If they can make it in Parker I need to open a restaurant. It's loud and decor is on the frumpy side. The best way I can describe the decor is schizophrenic. Waitress was nice but not what I'd call a pro.
We don't care about price. If it's good we are game. But I think Trappers is along the same line of quality as TGI Fridays or Applebees. Too many other options out there to eat at a 3rd rate restaurant that talks like it's the next Sullivans or Ruth's Chris.
Vote with your dollars and skip this one.
Dead zone...Now I know why - complete incompetence!. Wow, what utter incompetence! I called today at noon to make a reservation for tonight. The guy on the phone said "we have no other reservations so any time you want is no problem." When we arrived that evening, they had the reservation for the next night. They told us "no problem, we have a couple of tables getting ready to leave" and asked us to have a drink at the bar. (No offer to provide it on the house, but OK) The place was fairly empty even though it was Saturday night. At the bar we were greeted by a bartender who took our order. Fifteen minutes later she came by to see how we were doing with our drinks and said "oops, I forgot to make your drinks." (yeah, she actually said that out loud! Keep in mind the place is NOT BUSY!) After we finished our drinks (20 minutes later), we asked for the check. After 10 more minutes, still no check, so I laid a $20 on the bar and walked back to the hostess station. (I have no clue what those drinks cost. Either I stiffed them or left them a tip.) Forty-five minutes had passed since we arrived. I asked the hostess if they had forgotten about us. She seemed clueless as to who we were or the fact that she asked us to wait at the bar. OK, maybe if they were busy, but the entire time we waited, no more than 2-3 couples came in. I eat out a few times a week and can't remember service this bad, EVER. Needless to say, I won't be going back!
Wasn't impressed. Won't be back..
We splurged for a birthday and left feeling very let down. The food was only mediocre (Texas Road House Grill down the road cooks just as good a steak for much, much less.). The waitress was very imformative and chatty, but for that price we were hoping for a "wow" factor and didn't get it.
The dessert was nasty! It was a strawberry shortcake--a little on the short side for being $8. It felt quite dark.
All in all, we'll never go back and wouldn't recommend it to a friend.
I must first say the food was delicious, prepared to perfection. We had the cook prepare all the meals. A bit pricey, but very good.
The restaurant gets pretty smokey with some people cooking their own steaks on the "hot rock". Needs better ventilation. Noticeable cloud of smoke throughout the dinning area.
Don't go when they have live music, unless you like it loud. The artist was good, but the volume was so loud we had to yell to have a conversation. Just need to reduce the volume by about 4-5. Didn't seem appropriate for a high class steak house.
Finally, the server lost our credit card, finding it in the trash. Started to wonder when it took so long for them to return with the check and noticed the whole wait staff searching under tables and scoping the floor for something. At least he told us what happened, but... tacky for a $300 dinner (for 4).
Would I go back?.. maybe. But visits would be few and far between.
Yum! Nice (special) evening out..
We've been to Trapper's a number of times and have had great meals and experiences with each visit.
We go to 'dine' not 'eat' and have found the timing and service to be very appropriate. The food has been FANTASTIC.
We find the location to be a little unusual (being on the top floor of a Holiday Inn), but as soon as you step off the elevator, that's forgotten.
Trapper's is our favorite 'date night' place to dine in the Parker area. (Also, keep an eye out for coupons! We have seen Trapper's coupons in some Parker publications.)
Great place for a special occasion. We have been here twice. Each time I ordered the scallops from the "romancing the stone" menu, but I had them cook them in the kitchen and they were perfect! Best texture ever and cooked to perfection. The Iceberg wedge is great also, they even split it for us in the kitchen.
This definitely is not Mortons, Brooks or The Palm. Not even close.
We sat for 5 minutes before our friendly waitress came over. Another 5 before we got bread. Then the waitress came back to take our order. After that someone filled our water glasses. Then 10 minutes later we got the drinks we ordered.
We ordered cooked meals. A pricey filet and an average fish dish. There wasn't a lot of food so we were expecting a "wow" factor to the taste. No such luck. Ordered dessert. $9 for a small, average bananas foster and $8 for a cupcake sized chocolate cake with a scoop of ice cream.
The atmosphere was lacking as well. It looked like a fancy new IHOP. It was dark which didn't add to the ambiance like it does in most places.
Our bill was $99.00 on three drinks, two entrees and two desserts, all of which failed to impress us. We won't be back.
I love Trapper's. I've been there now 5 times (including once with several people from my company from out of town) and I have never been disappointed.
The best feature is the 'Romancing the Stone' where they bring you a hot stone and a seared steak, and you cook the steak to your taste at the table. The beef is the best I've had at any steakhouse.
I've seen some of the other reviews. Yes, it's a tad hard to find if you cannot read signs. It's at the top of the Holiday Inn and has its own entrance from the outside with an elevator that exits into the restaurant.
The service is spectacular! The most recent time we went there was during 5280 week (we didn't know it when we went in) and even though we didn't have a reservation and the place was packed, we still got to sit and have dinner w/o a wait. Also, our waitress was very attentive, friendly and chatted with us even though she was slammed.
The atmosphere is very nice. I don't understand the one reviewer who said it was loud. I've never noticed except on the night it was so packed. Even then, I could still here the singer.
I do NOT recommend taking small children there. If you have older kids (probably 7 and up) you should be ok, but there is no kids menu and it's not really a 'family friendly' place. Our first time there we took our then 2 year old and although the staff was very attentive, you could tell they just were not prepared for children that age. However, if you do have small children, this is a wonderful excuse to go out w/o them!
Had Better at Outback. I don't mind spending my hard earned money for fine dining, but I didn't think this place was worth the price. I didn't leave there saying "Wow!" It was just average, very average. The ambiance was nice and our waiter was very attentive, I just didn't think the food was all that great. I know I would not return to this restaurant. I'd rather give my money to Bonefish Grill, that place left me saying Wow!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!