07/13/09

I need a massage after deal ing with these people

by Kaydeb

I was looking for a place to get my husband a surprise massage and found a coupon on city search last week that says (word for word) "Purchase a 60 Min massage and get a complimentary hot lava massage." So I called and made my husband an appointment for the 60 min massage and told them I had a coupon from city search for the complimentary hot lava massage and they booked the appointment and told me just to bring it in. So we just showed up and they told me there was a typo on the ad, blamed city search of course, it was supposed to say upgrade not complimentary and they wouldn't honor it. They also said they left me a message on my cell, which i didn't get, and that it was my fault if i didn't listen to my messages. I just listened to it by the way and the owner said its been stuck on there for the last month which was a lie as the front desk chick told us when we were in there they had no idea about the typo till i called and had it removed immediately and that I was the only one who found it. As if the whole thing wasn't bad enough she had to leave an entire message of lies, unreal. I then left the owner a message after we were rudely shown the door and surprise surprise she never even called me back. I guess thats great if you have a business that is going so well you don't have to treat new customers kindly, but as for me and anyone we know we will be getting our massages somewhere else and you should also, bad business owners and liars shouldn't be rewarded.

• Pros: didn't get to find out
• Cons: Owner is a liar and truly no idea how to run a business

07/08/08

Elixir Massages

by JJCrumpton

I love Elixir. I go there at least once a month. The massage therapists are great, the specialty massages are great. They have a relaxing atmosphere and everyone there is nice, polite and wonderful to be around.

• Pros: Suzanne and Lisa
• Cons: I can't go everyday.

06/02/08

Fabulous visit to a relaxing and well run spa!

by AllisonJ

I had a fabulous visit yesterday to elixir as a first time massage customer. I was pleasantly greeted and welcomed and offered an elixir for relaxation. I then received a warm therapeutic wrap for my neck and shoulders to begin the relaxation process. The surroundings were comfortable and beautiful - calm and quiet. I had a very nice massage from Jen who worked the tension out of my back and shoulders specifically. I left feeling relaxed, calm and great. It was refreshing to be asked "is there anything we could have done better?" upon checking out. I believe the owners truly want to make sure their customers are receiving the best in care. I will definitely be back!