I am the Manager at SportClips I took it over February 2012, I know that this store has had some serious issues in the past, but I assure anyone who wants to come in and try us out the first time or come in and give us a second chance we will not let you down. We have a whole new crew from the one in 2011 when the unfortuante incident happened with the last review and this never happens in my store. It is truely our desire to give you the BEST experience out there and I would love it if you would come put us to the test!
Ridiculous! A real "hack" job!.
I went in and got my hair cut here recently and I just want to warn everyone about the place.
I was very specific on how I wanted my hair cut, length etc. Nothing fancy whatsoever. When the girl was done with my hair, she didn't let me look in the mirror even...just sent me up front to pay. Once I got home I started looking and realized that the sides of my hair were nearly 1/2" inch difference in length!! My sideburn area....blatantly 1/2" longer on one side and to add insult to injury, when the girl was using the clippers to cut the hair behind my ears, she gouged into the hair and shaved a 3/4" chunk down to the SKIN!!! I called to vent my issues, got put off being told that the manager wasn't in, but they'd recut my hair if I came in right then. I tried to explain my hair was short enough there wasn't much to recut. I went in the next day to speak to the manager, and she never apologized, just insisted on
"fixing" my hair...the top of my hair was fine and at the length I wanted it, and despite me telling her that it was fine and to please leave it, she cut it shorter....she then "evened" up my sideburn area....which ironically when I got home, is still over 1/4" longer on one side than the other. And her solution to the gouged spot at my hairline behind my ear, was to shave my hairline back over 1" past it's natural place and then repeat that on the other side so it looked "natural". At this point, my hair looks horrible. It's literally in a close buzz cut, which I didn't want (I keep the top 1-1 1/2" and the sides and back about 1/2" to a bit more) and the sides and back of my hair look so off and wrong because of her just shaving it all off.
I will NEVER, EVER step foot in this hair butcherers again!
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