Denver >Neighbors Moving & Storage
my movers rushed to move my items to save me a few dollars in order to see a better tip I am assuming. They crushed a brand new mirrored armour so I filed a claim. BEWARE - they CAN DAMAGE ANYTHING and ONLY pay you .60 cents per pound of the item. So if you had a $5000 mirror that only weighed 25lbs, you get $15. I am SOOOOO mad, I think I may call the attorney general, better business bureau and anyone else that will listen.
Worst experience ever.
Just took the effort to create an account here to warn other about this company regarding long distance moving.
Intensive service until your stuff is on the truck. After this moment they have problems to recognize you at all.
Here in a nutshell the worst stuff:
• My moving costs increased by 30% on the way to my new home.
• Non of the intermediate bills have been correct. But what could I do because my flight is leaving the next morning. Just trusted their word (big mistake!)
• Usually they don't call you back. And because they are brokers and not movers I stuck in the middle when I had questions regarding the bill.
• Every time it got obvious they charged too much they told me the other ones are responsible. And by the way completely incompetent customer service. They lied to me (supervisor not in house) and sent me exact the same invoice twice after I complaint about the first one and this even the lady of customer service told me the invoice is not correct.
• They threatened me not to download my stuff if I don't pay the outstanding amount by cash. Unfortunately I had no choice with my wife and two little kids after staying for 2 weeks in a hotel.
Will keep you updated if they start to sue me after this non recommendation. :))
I recommend Neighbors Moving and Storage in Denver. I knew about them through two friends who had used their services. I was engaged because their prices were very good, and they have been many many years in the market. Last week they delivered my home goods and I was pleased to see everything was in good conditions.
I want to say they are unbelievably efficient and experienced on packing. I hired their whole service, including packing but I decided to get ahead and start doing it myself, so that when they got there, they could just help me with the most difficult stuff. I lost my time so to say. When they arrived I was not nearly as advanced as I wanted to be and most of the things looked poorly wrapped. Neighbors people decided to take almost everything out and pack it back themselves. They did it in a timely and much more professional way. Thanks to them no items were hurt. I will never try packing on my own again. Good job guys!
I was in charge of the move in the company where I work for the second time in 7 years. I hired Neighbors because they had been great on our first move and they did it again. Being in charge of the situation, when it is not only your belongings but everybody’s, is terribly stressful and I want to thank Neighbors Moving and Storage for helping me making both moves as easy as it gets.
This was my first time moving since my divorce, and so, the first time I hired a moving company. It was a stressful month or so thinking about the company and the situation in general. I decided to go with Neighbors because I had heard good things. It was a good choice. They did my move in an organized and timely manner and I didn't have to go through any hassle. If you hire a good company, moving by yourself doesn't have to be a nightmare.
Remarkable job. These guys are such strong workers. Being the only man in the house I felt I should help them load the truck with all the furniture and unnecessary stuff my mom and sister have. However they didn’t let me help at all. They were fast and careful. Once we arrived to the new house Karine, my sister, checked thoroughly box by box and nothing was scratched or damaged at all. Well done!
having experts dealing with my belongings is a huge relief, because you can think in doing other things while they concentrate in taking care of the relocation for you. I want to thank Jeremy for the attention and information provided by phone, he is quite prepared and polite.
AMAZING CREW! I have no complains, just gratitude with the way they handled my things and how efficiently the moving went. Thanks
Worst experience ever. Stay away from this business. Look up the BBB service record with mulpitple complaints and terrible service. Purchased and operated by 67th Ave Movers, Inc. Do not use these folks, they will underbid to get the business, over charge to move when you are on a tight timeframe, take a credit card deposit but hit you up for cash in full once the truck is loaded. Wost business in Denver, should be closed down.
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