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Jewelry >Lauren Diamonds Uptown
Booyah -She doesn't want to take it off.
Lauren Diamonds was the seconds jeweler I went to and it was night and day. Gary (the owner) took plenty of time to sit down with me and walk me through the entire process and never made me feel stupid. Helen (my salesperson) was awesome as well. I came in with a time frame and he said that would be no problem, I had a budget and that was no problem, I had specific ideas and that was no problem. I needed to come in on a Saturday and they stuck around after closing since I was stuck in the mountains. Who else would do that?
I came out with a much better diamond than I thought possible and all of my fiance's friends are jealous and some of her guy friends made comments about how I am ruining it for them. My advice, go see Gary. I never felt pressured to buy anything and it was always pleasant in the shop. The Coors light didn't hurt either. We will be going back for our wedding bands.
We are grateful for your kind words...Thanks
THANK YOU SO MUCH...... We shopped, and shopped, and stopped by Lauren's and was amazed at 1) how low key, but professional they were, 2) how informative...they sat with us for over an hour, we had beers ( i had wine) and they explained everything to us, showed us books, articles, and anything we ever wanted to know about diamonds. ( Gary says the more you know the better you can make a decision) how true. 3) and Price. We did not buy anything on our first visit, but they said tell us what you want and we will find it, we left some info and some pictures of rings I liked. They called a few days later, we went in and it was exactly what we were looking for, in our budget, and could be ready when we wanted. We think we saved almost $2200.00 for the exact same thing, EXACTLY THE SAME. We highly recommend this store, they are nice, well priced, great quality and we just love them... so THANK YOU SO MUCH
Outstanding help with custom jewelry.
When we decided to create our own unique wedding set (engagement and interlocking wedding bands) Lauren Diamonds was wonderful. They sent us to a CAD designer who took a lot of time to sit with us and design EXACTLY what we wanted. Then Lauren Diamonds created the perfect set for us. The bride loves it and shows it off as often as she can. The groom shows it off often too!
Helen also went out of her way to help the bride find the perfect wedding day jewelry. In a display case was a pair of earrings the bride fell in love with, and Helen called the maker. He worked with Helen to create a matching necklace, using stones that were sentimental to the bride and groom. The bride received SO many compliments on it on her wedding day.
Thank you for so much hard work and for making us feel like we were the most important people you were working with. We are so pleased and have recommended to many friends to come to Lauren Diamonds; and will recommend many more!
Great engagement diamond buying experience!. Before looking for an engagement ring, I had spoke to many of my friends who had gone through the process and heard mostly horror stories of their difficulties in finding a jewlery store that they were comfortable with. That is until I spoke to a co-worker who said, "Go to Gary at Lauren Diamonds. That's the ONLY place to go. Don't waste your time looking anywhere else. That is THE place." After hearing my co worker's glowing remarks about Gary and his staff and looking at some of the reviews here, I decided to make it my first stop- and I didn't need to look any further. From the minute that I walked in, I was treated with great care and respect. Helen probably saw how anxious and nervous that I was, but she settled me down and made it such an easy and even, dare I say, pleasurable process. She listened to what I was looking for and found me the right diamond, as well as putting it in the setting that my girlfriend wanted. I'm not one who would usually write a review, but when I receive amazing service I like to share it with people. I train people in providing excellent customer service, and I am very particular in the places that I will spend my money. Unfortunately, we live In a day and age where most businesses lack great service and value, however, it is definitely not missing here. Lauren Diamonds exceeded my high expectations. Thanks Helen and Gary!
Thank you for stating what we try to do everyday, I couldn't express how we strive to please our customers any better than you had stated...I certainly appreciate your kind words and am extremely grateful for your business, Gary Casey.
Best experience. Wanted to drop a little note recommending Gary and Lauren Diamonds to anyone shopping for an engagement ring. I was a complete novice at the whole experience and Gary "held my hand" through the process to the point of offering to go to other jewlers with me if I found a better deal. We looked at at least 20 diamonds before selecting the perfect stone. Gary was extremely flexible with his hours and his time to help me get my ring in the timeframe I needed it. My fiance loves it and gets tons of comments about how beautiful and unique her setting is.
hand pick your own stones. Gary was very helpful on diamond "education", our first visit lasting 2 hours with very helpful diamond information. (he will also give the pros and cons of every choice of metal for the band) He will find or make the ring you are looking for and will order any requested diamonds. No diamonds were set without my own viewing and approval with the option to have Gary keep ordering more until I found exactly what I was looking for and within price range. Price is much lower than high end jewelers for just as nice or nicer rings! Thanks Gary, JB & JB. (one day you'll realize the Yankees are the way to go)
GREAT SERVICE, GREAT PRICE, AND VERY NICE PEOPLE. I looked everywhere for my bands, I asked around and several people said, "GO TO GARY"...I wish I started there to begin with. I was concerned at first because the prices I was being quoted were considerably lower, and you get what you pay for...but the quality was excellent, so I bought from LAUREN DIAMONDS and saved enough to pay for most of our honeymoon...I did have to wait 4 days to finalize my purchase, as Gary orders the products directly from the manufacturer, but he only charged me 10 % over cost, It was way worth it. Also, I got great seats to the Avalanche as a Thank You, ITS YOU I SHOULD THANK...So I wrote this, GREAT JOB...WE WILL BE BACK AND WE WILL TELL OUR FRIENDS
Great Ring. This place has the best prices in town. Gary took acre of me and really gave me sound advice. Go there!
Real pleasure to work with you, we are thrilled that you BOTH love the ring...Thank you very much for your business. Gary Casey
Inexpensive, an education and a soda (or beer). This review is long overdue as Gary and I worked together on my wife's anniversary ring for three months last Fall. I originally called and made an appointment with Gary, telling him I wanted to create something nice but am quite inexperienced with diamonds. We sat together for 4-5 sessions, talking rings, diamonds, sapphires and baseball, not always in that order. He's a Red Sox fan but I over-looked that. I told him my budget and he cut that by more than half! Downselling a jewelry client? Well, after we came up with something we kind of liked, we sat back and mulled it over, than started again because after the education he gave me, I was able to get a better vision. Told him what version 2.0 was, which he really liked and then met with the person doing the work. He made one suggestion that would help me for the long term of the ring and we created it. My wife's 10th anniversary ring was a success, I looked like I actually knew something about jewelry and Gary threw in dinner for us! Saw the disgruntled customer experiences on Citysearch and you probably get that in all business but all I know is, I am happy, my wife loves her new ring and when I am ready to upgrade (jewelry, not wives!), I'll be back in the shop, sipping a cold one with Gary, creating a little more magic.
Jim, you had the great idea, I'm glad we could make it a reality, you are a world of great baseball stories, even though it is the Yankees...Thank You for trusting us with your business...Gary Casey
If you are just picking jewelry out of a case or ordering it out of a book, this place is probably fine. But if you want custom jewelry made, stay far away! We originally went in to see Gary in August of 07. We showed him pictures of rings we like and came up with the design of the ring. He said it would be 3-6 weeks for the wax to be made, then we would approve it and the ring would be cast. He said he would call us and keep us informed, never did. We called and called and went in to see him numerous times. He kept saying he was working on it. We eventually even picked out the diamonds without seeing the wax. Once again he said he would call. We waited and waited, finally we called him, and he acted like it was our fault for not being in touch. This was about five months after we first went in, still no wax. Eventually we called and said we were getting impatient and he said ok I will have the ring finished for you next week, and he would call. He never called and so we decided we were done and would be taking our business elsewhere.
Beware because Gary really puts on an act and tries to be your best friend when you come in for the first time. Then he seems to fall off the face of the earth.
This is a very nice couple,but they must realize that shopping for diamonds is fun and educational,but also expensive.They came to our store with a beautiful ring they wanted custom built,I told them 3 - 6 weeks, they said no problem.. They also picked out 2 diamonds worth about 5,000$, in August. We saw them once more in the following 6 months. I NEEDED them to approve the wax we built, they never did,I also needed them to make a payment on the diamonds they ordered, and they never did,I finally had to send the stones back in March. I also offered to trade out web design services to this couple for the ring. I didnt fall off the face of the earth, I am at LAUREN DIAMONDS 6 days a week, and always by appointment, so finding me is not hard at all,I even have the store phone number forwarded to my cell. I am the only jeweler in town that does not require a 100% down policy on all custom work,I felt we worked with them,apparantly,they did not,Hope they found what they were looking for.
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