Denver >Manicures & Pedicures > Denver Nail Lounge
500 16th St # 136, Denver, CO | Directions 8020239.743553 -104.990477
Neighborhoods: Central Business District (CBD), Central Business District, Northwest Denver
Poor attitude and service by McKenzie – I had a Groupon (so the services were prepaid) for 2 manicure/pedicures. The first time I went, the experience was very good--I don't recall the person's name (it was not McKenzie!), but she did a very nice job and it took 1' 45". The second time I went, I was 10 minutes late and the manicurist (she shouldn't even have that title), McKenzie, told me since I was late she could not soak my feet or any other service associated with my feet, other than apply polish. She finished the mani/pedi in 60 minutes. She did a lousy job on both my fingers and toes--sloppy application (I had to redo them when I got home), barely removed any cuticle (5 clips on each finger--gee, thanks), and then when she was finished, she went in the back and never came back out (no tip for her!). And while I sat and waited for the lousy job to dry, no one else came in to the salon (20 minutes worth) so my penalty for being late only hurt her and this so called establishment. If you go here, don't bother with McKenzie--with an attitude like that, the place should fire her because I won't be going back and I will make sure I tell all of my friends my experience. Hopefully, if the salon is smart and values their customers, she won't be working there in the future. Just remember her name should she work someplace else! Good luck in life, McKenzie, you're going to need it!
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