This business is not closed. Actually doing better then ever! Just opened a 2nd location in North Denver.
I bought a used hot tub from Everything Hot Tubz over a year ago, after my friend bought one there. I was planning on buying a new one, but she convinced me to try Everything HT out. Not only do I have a reliable hot tub, but Ed showed me how to use an easier system to keep my hot tub cleaner, and I think it’s a lot cheaper than buying a ton of other stuff that my friend used to buy. Plus they are always there to answer my questions and I had a lot, especially in the beginning.
The other day my hot tub wasn’t heating up right and as usual the guys at Everything Hot Tubz went out of their way to get me scheduled right away because they know I have a bad back and really need my hot tub. It turned out something came loose and Johnny showed me how to fix it myself next time!
When they asked if I would mind writing a review I couldn’t believe some of the negative comments some people made, but I guess you can’t please everyone!
Incredible can be used to describe
something great or in this case something very wrong. This company strives I believe to deliver by what Ed the owners tells you on the phone but the problem is you need to deliver on your words. I have a spa that developed a small leak several months ago. The first company was Spa Medic which is slang for "I have no idea what I'm doing but I'll take your money and run just the same" need I say more. Then we search for a reputable company, we hope, that is honest and knows what their doing so in comes Everything Hot Tubz. Ed answers the phone and concurs with me about Spa Medic and convinces me his company is very different. Sold me! Just come on out and fix my leak and I will be in spa heaven once again. That conversation was 5 weeks ago and tonight after yet another promise of we'll be out to fix your tub so you can use your hot tub this weekend because were well aware of the fact you have foot problems and you count on the spa to relieve your discomfort alas just another lie.
I'm so disappointed at these con artists that I am typing away at the computer to make you the reader know about this inept and grossly mismanaged company so that you don't make the same mistake I made.
I called after the first appointment and talked with Ed because Johnny the tech left my property a total mess. Just as if he didn't care if he was there or not. Insulation spread all over the place, nothing put back together, a cryptic note written and left on the ground for me to fill the hot tub after 6 hours. I kid you not that's all it said. Which I did and two days later the leak is back. So since then it has been missed appointments, didn't have the right parts to fix the spa and will call you, problem is no calls. I hope your getting the picture at this point.
Currently as I type the spa is disassembled as it was 8 days ago and I will once again search for a reputible company to do the repair as Everything Hot Tubz is certainly not who they profess to be. They would best be termed "wanna be a real company and will tell you anything to make you think they really are".
Stay away from this train-wreck of a company or proceed at your own risk.
Were kind of lost owning our first hot tub, Everything Hot Tubz has been very helpful with all of our questions and issues and employees have shown to be very knowledgeable. Highly recommend them!
These guys are pros, very professional to easy to work with. Everything Hot Tubz has everything you need from purchasing to maintaining a quality hot tub.
This company is amazing exceptional service and priced fairly
Website falsely promises FREE CONSULTATION! According to Everything Hot Tubz website: " The call and consultation is FREE and many problems may be resolved over the phone", but I found that not to be the case. I explained the problem over the phone and rather than advising me to thaw the hot tub from the inside using hang lights, they sent someone out to tell me that in person, and then charged me $75 for that. They lent me one bulb-less hang light and told me to buy another one, two bulbs and an extension cord so that I could thaw the pipes; no repair was made to the tub and I'm the one who set everything up to thaw it. My bad for not realizing that if you leave your hot tub turned off for several weeks in the winter in Boulder Canyon, you're going to need to thaw it before you can turn it on; but, honestly, isn't that something the experts should have been able to tell me over the phone (for free)?
3rd time the charm!!!!!. Aqua Finesse is the best stuff ever, not to mention Eddy and Johnny finally got my hot tub working after 2 other companies failed to do it or even show up when they said they would! HIIIIIGGGGGGHHHHHHLLLLLLYYYYY RECOMMEND!
Great help. Owned a hot tub for a couple of months now, had a hard time figuring out and had them come do a chemical class. They put me on a new system, gave me a very easy way to take care of it and made us owning one a real joy now! Highly recommend!!!!!!
HIGHLY RECOMMENDED. We have owned a refurbished hot tub from Everything Hot Tubz for over a year and they have been helping us for longer then that. We have recommended neighbors and family members and couldnt think more of Eddy and his staff. We just started using Aqua Finesse about 4 months ago and have never enjoyed using a hot tub more! We were in their store buying more and they mentioned someone wasnt satisified and bad mouthing them and I had to get on here and let people know this has been an AWESOME company to work with.
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