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Debbie J.

Joined 7 months ago

Excited to find a sprinkler and landscape company. I gave this company a try earlier in the year by hiring them to aerate my yard. This service went fine so I hired them to do my sprinkler blow out. This also went good. Looks like I can finally say that I have a reliable company to do a few of the things that I'm unable to do for my yard.

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Mellissa S.

Joined 8 months ago

I just want to take the opportunity to thank your company for the FABULOUS and FAST service to winterize my sprinkler system! I am new to home ownership and all the little things to do are overwhelming (and costly!). I can't believe how lucky I was to have Rick come to my house the very afternoon I called your company to set up an appointment. That's truly EXCELLENT customer service - not something you find everywhere (if at all these days)! I'll be sure to pass along the kudos and I can't wait to contact you guys in the Spring to get my sprinkler system up and running! Thanks again!

pete l.

Joined 9 months ago

Love my new pergola. I really had no idea what I wanted until they came out to veiw the area with me. After looking at a few pictures and hearing some different ideas, I was sold. The guys just got done installing it and there is a world of difference out there. I can now finally sit on my back patio and not sweat.

Marilyn H.

Joined 11 months ago

June 2012, Dean's Sprinkler Service installed a sprinkler system at my home. The four-man crew, headed by Juan, was extremely professional, courteous, and answered all my questions. They arrived early and went straight to work for the next three days. They even brought soil and grass seed to fill in the cut marks. I personally recommend Dean's.

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Karen L.

Joined 1 year ago

Expectations Were Met. I recieved a plan with everything I wanted as well as pricing. To my surprise, my yard looks exactly like the ideas I had in my mind. The designer listened to my ideas, put them down on paper, and the men created them in the yard. I couldn't ask for more from this company.

Doesn't Recommend

Alan L.

Joined 1 year ago

I want to start by saying that I do not normally write reviews. However, our experience with Dean's was so bad, that I felt compelled to do so. I would also like to point out that won $5,000 in free landscaping from them from the home and garden show in Denver and that is the only reason we went with them at all. The $5k is really where it started. Sounds like a great deal and that it was all easy street from there, right? Wrong. So we met with their landscape designer (Myles) and the first meeting went really well. We told him what we were looking for. Pretty simple. We wanted a quote for a stamped concrete patio, a lawn with a sprinkler system, edging and river rock along the fence, and a cedar fence with a run of 36'. He took notes and later scheduled a follow up meeting where he would show us a design mock-up and a quote. We got the quote and it was a bit more than we expected: $13,000. So we trimmed it down by about $7000. That's when things started to go a little downhill. E-mails were responded to more slowly. We finally met to pick out the colors for our patio and scheduled an install date. Just before the date, we changed our minds regarding the patio. We decided that we wanted regular concrete vs stamped, since the cost was the same for a larger patio. After some emails back and forth, they agreed to make the change without charging us a cancellation fee since weather had already made them cancel the original order anyway. So the installation day comes and the team gets to work on everything. They couldn't get their rototiller working, so they just raked some amendment on top of the clay. The sod was left with gaps, weeds and unadjusted sprinkler heads until I was able to get them to adjust them.

The concrete should have been postponed since it was so unseasonably hot out, but they delivered and got to work anyway. At first, it looked OK going in, but after they were done and I watched it dry, my satisfaction continued to drop. It was uneven in color, in texture and in application. The stairs had lips at the kick. There were dents, and it wasn't all broomed the same. The color was different in spots because they had to keep watering parts of it to work. Since it??s not perfectly flat and has low spots, water pools on it near the steps. Emails were responded to in a few days when I would receive a very brief email (this was how it was from the moment the patio was laid. To get a timely response, I would have to have the main office track him down and call me). They came out to look at it and determined that they could rip it out or just knock $300 off of the bill. We agreed to $500, since after seeing how they deal with concrete, there was no chance that I was going to take a gamble that it would turn out worse. This is what happens when you have landscaping people (and not concrete professionals) install concrete. To say we are unhappy with the patio would be an understatement. This ended in May. We have since agree upon a final price, but have not yet received the final breakdown of the bill, despite having already paid. Also, because of the crazy rain we received, the soil underneath the patio sunk because it wasn't properly compacted, so I spent a few hours over the weekend packing it with concrete to fill in the void (which was 3+ inches in spots).

I cannot in good conscience recommend them to anyone. We received decent service in the beginning and were excited, but we feel like after they realized they weren't going to make any money off of us (because they were so expensive on every aspect of the project) that they just didn't care, and we got their backup crew for the installation and that's why we've had the issues we have had. As it is, I'm very unhappy with the service and quality of installation. If I had to pay full price (throwing the $5000 out the window), I would be absolutely livid.

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phil y.

Joined 1 year ago

Wonderful Service. Wonderful Service.. Wonderful Service.

Wonderful Service. Very happy with the guy that came and turned my sprinkler system on. This is a new house for me and have never seen the system work so I needed a little help. I can probably handle to turning on portion from here on out but it was nice to have someone come show me how my system worked. I'll definitely use this company if I have any big repairs or at the end of the season to winterize it.

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Jackie G.

Joined 1 year ago

This company was very timely, courteous, and professional. Will recommend them to my friends!

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rick s.

Joined 1 years ago

Good Snow Removal Service. This company does my snow removal and has been very trustworthy. It has been hard for me to get someone to show up in the past few years so I tried Dean's. They always remove the snow before my company opens in the moring (per the contract). I will most likely contract them for my landscape maintanance next season as long as they keep up the good work.

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Matt Brit

Joined 2 years ago

Big time service!. I was hesitant to do any landscaping work in the fall but it proved to be a good idea. The representative from Dean's (Will) had given me a few options to do some work now or hold off till spring. I decided to save some money and get it done now. I am so happy I did. Great people to work with and the guys worked really hard. The three reasons I like their service: Will answered all of my question about pros and cons of doing work in spring or fall, I could actually talk to the forman that was on site everyday they finished when they said they were going to.