Trail Dust Steak House

09/29/2008 Posted by blmanske

We had our company party at the Trail Dust and It was Fantastic. Pricing fit right in with our budget. The sales staff was fantastic. The service was great 4 servers to attend to 52 people. The Tenderloin Filet was mouth watering, The country music band and line dancing lessons were alot of fun for the group. What a way to celebrate.

Pros: Sales Staff, Service, Food

Cons: Very Crowded, Make reservations

08/23/2008 Posted by Renefe1

We went looking for a casual steak dinner. We got atmoshpere that was so loud and obnoxious that we'll never return. We were greeted promptly when we arrived and shown to our table right away. Our server was at our table right away and our food came much faster than we were expecting for being so busy. Unlike other reviewers here we enjoyed the food very much. Our steak (the Prime Rib) was done just like we ordered it (we were there early) and other than having to ask for butter (the waiter forgot it) all the food was perfect. The portions were HUGE! My husband & I shared a meal and both left feeling very stuffed, we had no room for dessert. However, the music was turned up way too loud. I couldn't understand how parents were subjecting their children to those levels of noise pollution. I couldn't even hear myself and certainly not the waiter. It was more tolerable when the band took a break and they just played a tape of music, but it was still loud. There were many tables on the front porch and we wished that we could have had our dinner out there, but alas those were for folks waiting for a table. :(

07/05/2008 Posted by softballmommy

Group of about 25 went on a Friday night - immediate seating at 8:30, what a disaster - took about 20 mins for drink order another 30 mins for them to be served - drink given to wrong person in party (they took a drink) the waitress realized the mistake, picked it up and gave to correct person - dinner served at 10:00 (after waiting an hour) - sometimes you just don't know the difference between the cuts of meat so you just start cutting and eating, after someone realized they didn't have the correct cut the server said oh that lady to your left has yours picked the plate up and put it in front of the complaining person - mind you the person to the left had already taken at least 3 bites from the plate - needless to say the food was sent back. I ordered the prime rib rare, was served at best a well done piece - sent it back - we finally asked for manager, she informed me that the staff was pretty much trying to pull a fasty and get rid of the prime rib for the night, she said please let me get you a steak, after all our party had eaten and plates cleared (by a guy in our party) I received my steak - no taste and extremely fatty. I learned after we left that all said food was tasteless, except for the bag chicken and chicken fried steak, those got high ratings. We waited at least 25 to 35 mins for our checks - the prime rib and the wrong steak were comped. We finally left the restaurant at 11:15, almost 3 hours after arriving, completely unacceptable. Even without the poor service and questionable health code violations, the food was nothing I would return for - no flavor, no seasoning on steaks, sweet mashed potato was plain, etc. The slide was fun for all, adults included. Best advice, run away.

Pros: slide

Cons: food and service

02/10/2008 Posted by LeslieJS

My husband and I went there for our anniversary dinner last year. Never again! The food was horrible. The buffalo wings were not terribly good, but the weird thing was that we were still trying to scrub the orange stains off our hands the next day! What the heck do they put in that stuff!!?? The steak was like bad tasting cardboard. Our waiter seemed bored or depressed the whole time. Nothing stood out as a "plus" for this place. I know many families go here for the fun, kid friendly atmosphere, but I think I would prefer MacDonald's or Chuck E Cheese over this place!

Pros: Easy to find!

Cons: You'll wish you hadn't found it!

01/21/2008 Posted by parkbench1

I don't know how anyone could give this place anything but a negative rating. The steak was so smoked and undercooked, I was better off eating the steaksauce without the steak. The mixed vegatables were left overs from someone's uneaten Kbob that was drenched in the same butter\oil concoction that the corn was floating in. I had to tackle the waiter to get the bill so we go leave and get something decent to eat somewhere else. I also had to wash my hands to get the stench of the meal off of them in a bathroom that felt like it was 20 degrees colder than the rest of the place. The children, which normally would get on my nerves ranked 2nd in my visit, missing out on first place to the exit sign.

Pros: knowing I was leaving and never coming back

Cons: walking in and ordering

10/18/2007 Posted by bjennings77

Went with my husband and son. The atmosphere is great for kids but the food was TERRIBLE. There was not one single thing that we ordered that any one of us enjoyed. There are way too many good steak restaurants nearby. How they stay in business amazes me. We most defintely will never, ever go back.

Pros: Not a thing

Cons: ALL the food we ordered was terrible.

08/08/2007 Posted by rickinparker

Kids LOVE this place, but they also love Casa Bonita. The food is terrible, the service is weak. A steakhouse should be able to cook a steak mid rare, mine came WELL DONE. Sent the plate back, the server brings the entire plate back including the well done steak and tells me to eat the patato so it doesn't get cold while cooking the steak, the second steak comes out very rare, I tell the waiter to box it up as I am now too mad to eat. Nothing from the waiter about taking the plate off the bill, comping a desert etc. Great slide for the kids and they love the live band, but we won't go back again.

Pros: great for kids

Cons: terrible for eating, poor service, poor management

08/05/2006 Posted by bef43

I had not experienced the Trail Dust in almost 15 years. My friend was having her 46th Birthday, and since her grandkids needes some entertainment .... and everyone enjoyed steak .... we came up with trying the Trail Dust in Englewood Colorado. We made a reservation and we were seated right away upon arrival. The people were friendly and able to accomodate our group of 9. Out of 9 people there were "9" of us HIGHLY disappointed in the food. Our group ordered steak, chicken and shrimp. The chicken was over-cooked and the steak was tough. Our bill came to almost $200 and it wasn't worth $20. We will never go back to the Trail Dust and we recommend you try any other steakhouse in town .... DO NOT WASTE your money or time! I wish I would have trusted the others who posted a negative review of this place.

Pros: Seated quickly with reservation

Cons: Food is horrible

06/06/2006 Posted by nicknader

My wife and I went here for my birthday, and found it to have the worst service of any restaurant in town. I normally just read reviews, but the service was so bad that I took the initiative to sign up and write a review. I ordered the porterhouse, and the server brought out the wrong steak, so I sat there for 20 min while my wife ate. Then when I told the manager she said they were busy and it happens. We went there on a tuesday night.. Long story short, she didnt even offer us any compensation. I'm sorry but when you pay $30 a steak you expect some service. Anyway do yourself a favor and go to another steakhouse in town. I promise you'll appreciate the advise.

Cons: Service, Management

03/19/2006 Posted by corissa72

Trail Dust is a great restaurant to bring the out-of-town gang that's looking for home cooking at an affordable price. (not a sushi lover's restaurant) Sit away from the slide/stage and the noise level is quite tolerable. I recommend sending the kids to the slide, ordering a cocktail and enjoying a conversation with adults. By the time the food comes out, you're relaxed and the kids are hungry. Yeah, the service is a bit slow. But what do you expect from teenagers reluctantly dressed in a Texas get-up?! That's what the cocktail is for!

Pros: kid entertainment, affordability, country music

Cons: slow service