Petrilla, Ellen, Od - Vision Care Specialists Inc

12/26/07

Decent service but with faulty information

by parkissid at Citysearch

The good:

My doctor spent time with me and helped me find a contact lens that fit. They were at least as punctual as other offices I've been to.

The bad:

Topics that I had checked on my check-in form as wanting to discuss were not brought up, and I didn't remember to bring them up until after I left.

The exam (with the more-expensive retina-mapping in lieu of the thing they do when they dilate your eyes) cost over $200 including the contact fitting.

I specified that I wanted a contact lens that had UV protection. The doctor prescribed a contact lens that she claimed had UV protection. When I got home and looked it up online, I found out that the contact lens I'd been prescribed does not have any UV protection.

08/11/09

Are you kidding me... Go elsewhere

by ryandenver123 at Citysearch

I just recieved a call from a debt collector for an unpaid debt of less than $50 from a billing mistake made by the receptionist over a year ago. I attempted to call them on this and take care of it, but was never able to get them to correct their mistake. Regardless, they charge more than any other place I've ever been before. Went out of convenience found myself incredibly inconvenienced.... They even sent a reminder for a visit! What a joke!!!

• Pros: it's a nice place and the doctor is friendly
• Cons: way overpriced the desk staff is brainless