Fontana Sushi
Denver, CO 80209-1907
Phone: (303) 778-8818
03/22/2008 Posted by ZUSHI
So I normally don't post reviews... can't hold back this time. I am stunned at the similarities between all the reviews in the past year or so of Fontana. My boyfriend and I have the same story. We have been regulars at Fontana for the past six years or so. Regular enough to start being recognized by the staff and eventually they started sending us a free roll or two during each visit. What could be better, free sushi!!!! And then... What happened?!?!?! We gradually started noticing a decline in the service, excessive time to even have water brought to the table, not to mention the food. Hot sake was brought out ranging from luke warm to completely cold. Pretty sure they just microwaved it when this was brought to the waitresses attention. Ughh. The final straw happened about a few months ago. My boyfriend loves uni (sea urchin) and the past few times we've been out for sushi several restaurants didn't have it in stock. So to avoid another bitter disappointment for him we call ahead to ask if they have uni available. No hesitation, no quick trip to check, the person on the phone says that it's available. Should have known better. We get there, have our miso, listen to the girls behind us talk about how they have been there for an hour (the place is totally empty) and still haven't gotten their food. Then it happens, the waiter comes to tell us the dreaded " Sorry, no uni today." Being out of something happens but to tell people on the phone that you have it? That's terrible service. They tried to make up for it with a tofu dish. LOL, have you ever tasted uni? Nothing like tofu. So needless to say, our long six year love affair with fontana is over. Would not recommend eating here at all any more. : ( Oh and when the girls behind us did finally get their food, they didn't finish it and said they would be going elsewhere to get full. Insult on top of injury!! Sorry to see a cozy neighborhood place like this that has no pretentiousness go to the wayside. :(
Pros: cheap
Cons: Slow service, poor quality/availability of menu items, hot sake served cold!
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