01/24/07

Don't trust with important, time sensitive deliveries.

by mascei

I've avoided Quicksilver because my boss said they were unreliable. Once I gave them a try they proved him right. The parcel had not been picked up by 1 hour before delivery. When I called they were very appologetic, saying the order had accidentally been cancelled, but they would 'try' to get it there on time. My client received delivery 9 minutes late. Had I not "babysat" the situation, they still wouldn't have it.

11/10/05

Traffic in Denver?

by johnkane

Like everyone else has never 'gotten stuck in traffic'! We all know its getting harder and harder to get 'round town. Just because they are a courier service, doen't mean they can't get stuck.

Yes, their Customer Service has it bad moments, but they can excel too; just like any company. With the price of gas, its a wonder they can get anybody to drive for them or anybody else.

10/25/05

LATE!!

by mkcg

Definitely unreliable - we had a package ready at 11am, and were told it would be delivered BY 2:30. At 5pm, we were told the driver was "having traffic issues" and at a quarter to six they showed up! Needless to say our shipment was delayed a day, and our customers were not happy with us.

06/23/05

Disappointing

by rooskie177

Our company has used Quiksilver for awhile, and recently the service has been very poor. The drivers are always 'stuck in traffic' and our important documents fail to arrive by the end of the business day, even though the call was placed to them for an urgent delivery 2 1/2 hours prior. I'm sick of their excuses!

• Pros: Variety of services
• Cons: Never on time, Excuses, excuses, Bad customer service

02/11/03

Great Job

by melmurph88

Bike Messengers - these guys work really hard at what they do, and they always are extremely friendly and outgoing and it's always a pleasure to see Brendan, Tom, Beast, Kevin and Terry around here!