Yellow Cab
Denver, CO 80216-4995
Phone: (303) 777-7777
12/21/2007 Posted by stellabee
I called Yellow Cab the night before to arrange a ride for the next day. I specifically asked them if they could pick me up by a certain time, and they told me they could. Come to find out, I waited for 40 minutes in the cold before they arrived. At 15 minutes past the pickup time, I called and was told that they cannot guarantee their drivers will be there on time, but that my driver would arrive in 5 minutes. At 30 minutes after the arranged pick up time, they told me the driver was 5 minutes away... again. Only after I canceled and got a "Sorry, ma'am," did the driver get there 10 minutes after I hung up with them. Public transportation proved to be more reliable in my case, even if I was late to my appointment. I don't know who wrote the previous review, probably someone working for this company, but this cab company isn't all that great. If you need to be somewhere by a specific time, it doesn't matter how in advance you plan, THEY DON'T GUARANTEE A DARN THING! My advice is to either arrange public transportation, or pay the extra money and get some other kind of ride service that can guarantee a little more driver commitment.
Pros: Available 24/7
Cons: Yellow Cab says they're unable to guarantee driver will arrive at scheduled time.
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