Continental Collection Agency

02/24/09

THE WORST COMPANY EVER!!!

by PWR1012 at Citysearch

These people are the rudest most horrible people on earth to talk to. I had proof of all the horrible things my landlord did to us and they did not care. Were not willing to negotiate anything and made me feel as though I broke the law. They are useless and careless and should be put out of business.

• Pros: NOTHING!
• Cons: EVERYTHING!

10/02/09

NO RESPECT FOR WORKING FOLK

by Tony Hernandez at Citysearch

The reason I got into this financial mess with Continental Collection is not diputable by me. It was an Apartment that I broke a lease on. I had a roomate who broke the lease as well. He shares in the debt. CC couldnt find him so they came after me. My wages were garnished. After consenting that I had no choice but to keep my job and pay my debt, I asked SHERRY if my Former Roomate would be helping pay CC along with me. SHERRY told me my Former Roomate was unemployed. That was a lie. I knew he had a job, but they coulnt track him down. I asked Sherry for a decrease in my ganishment, currently at 25% weekly, if I could provide them with job status and address of FR, SHERRY agreed. It took a few months, but I eventually tracked FR down through mutual friends. I called CC and gave SHERRY the scoop. When I asked again for the decrease in garnishment, based on the information I provided, SHERRY changed her tune. She told me that I was offered a lump sum settlement if paid by July. Since I was offered the settlement and couldnt come up with the 2000 dollars by July, the decrease request was not accepted. Now I dont know if this is a fair business practice or not, but something is not right!!! I still have a balance of $1500, I have paid $2150(at 25% a week), and FR is still not being garnished!!!! Can someone help?

• Pros: NONE AT ALL
• Cons: Complete Liars

09/14/09

Poorly run, does anybody work there?

by ddd1976 at Citysearch

this place garnished my wages. they were too dumb to stop when the balance was paid. when i called for my refund, i was told it may take 2 months to get it! W-T-F?!?!?! Is that even legal? i called back to talk to a supervisor & was told they werent working. i called again & asked to talk to the owner and was told they werent working. WHO IS IN CHARGE AT THIS UNLAWFUL PLACE? does anybody even work there? must be the poorest run compny ever. i am reporting them & hopefully they will close soon & then no one will work their anymore.

• Pros: I am reporting them & should be out of business soon
• Cons: Disgusting excuse for a legal agency

07/20/09

what a treat!

by spamajama at Citysearch

after getting a report from the credit bureau that I owed money to an apartment complex I called this collection agency to inform them I've lived in the same house for the last 15 years and on which I've been paying the mortgage for these last 15 years..the manager Mike hung up on me after I would not agree that we had talked before last May..no conversation took place in May or at any other time and I've never heard of this apartment complex before.

Can I take them to court for this?

• Pros: well practised jerk@ff
• Cons: too many to list

05/06/09

Should be investigated for violations of the FDCPA!

by Absintine at Citysearch

Why hasn't someone shut this company down yet? THESE ARE THE PEOPLE KILLING THE AMERICAN MIDDLE CLASS.

• Pros: N/A
• Cons: N/A

04/16/09

A horrible place to work

by kikinpost at Citysearch

I worked for CCA briefly, two years ago and found it to be one of the most unprofessional e environments I have ever encountered. The collectors violate the FDCPA and the boss is a wing nut.

Mike the collector seems to be getting a lot of press, so we'll start with him. He constantly "forgets to read the mini Miranda and he goes to websites of companies that have accounts with debtors he is looking for and sets up web accounts for them! He impersonates them by using there ss # and creates a password for them, than he goes into there account and gets all kinds of personal information about them.

The president is an evil which who laughs whenever she causes anyone else pain. She took great pleasure when people would tell her they couldn't feed there kids because she was garnishing their wages. She encouraged the collectors to make fun of a collector with a physical disability. She would be laughing one minute and crying the next. Her partner (sugardaddy/ husband) is a 420 guy who doesn't know or care what’s going on and gets mad when you ask a question.

• Pros: none
• Cons: the president is insane and cruel

03/12/09

WORST COMPANY I HAVE EVER DEALT WITH

by Riommar at Citysearch

These people are DESPICABLE. I have been getting threatening letter for almost 4 months now. The letters generally start out with "Do you really think it is smart to avoid us?" "Do you want to have us embarrass you at work by having your ages garnished" "We are trying to help you avoid the embarrassment of a law suit" and they say "The problem will not go away of you avoid us--It will only get worse".

Some of these statements are obvious and blatant threats. They threaten to ruin your livelihood. They will not listen to facts or reason regrading my "so called" debt. asked to move out of my apartment. I was told If I did so voluntarily to avoid both parties eviction cost that I could leave without having penalties for breaking my lease. THEY ASKED ME TO GO. I would have stayed until my lease was over if I knew they would do what they did. A few months after moving I was sent a collection notice for fees associated with "early lease termination" and damage that was there when I moved in as well as water damage done by a leak from the apartment above me. I have been yelled at and called a lazy freeloader when I tried to explain the situation. This company is staffed by power hungry ego maniacs.

I have filed a negative complaint with the Bee Bee Bee every time a letter has arrived. I would NOT RECOMMEND that anyone do business with this company or anyone they represent. This includes Willow Creek Apartments.

• Pros: Absolutly NONE
• Cons: Rude Arrogant Threatening Condesending Dangerous

03/07/09

Questionably Legal Business Practices!

by xavtrilly at Citysearch

By far the most RUDE, UNPROFESSIONAL collection agency I have ever had to deal with. Management will not work with you, you will be STRONG ARMED into paying what they say by THREATENING court, wage garnishment, destroying your credit, what ever it takes. I have been hung up on when I have expressed my displeasure regarding their rude behavior. These people are like LOAN SHARKS, barely legal business practices ! I refuse to work with, deal with, recommend, or buy from any company, apartment, or business who employees Continental Collection Agency and I am spreading the word!

03/03/09

Mike's father peed in his mother.

by KeithV1973 at Citysearch

It seems like a lot of reviewers here are people who were unhappy because they were being collected on. But I hired Continental to work FOR me, as a landlord. I would never work with them again as it was a pain, especially the main collector, Mike, who is arrogant, rude, and a real d1ck. As if he wasn't working for me! I think that guy gets so used to yelling at folks all day that he gets a superiority complex - which is passed on even to those that hired him. Mike failed to perform with one of my clients and when I approached him about it, he ended up spinning it around as if I was to blame! If I wanted to collect myself, I would not need an agent, rendering dear Mike as completely useless. I was happy to move on to another agency for my landlord needs, and you should, too.

Personally, I hope one day things turn around and Mike gets karma-fscked. He deserves it. And by the way, I only gave this one star because 0 isn't an option.

-Keith

• Pros: Absolutely not
• Cons: This whole company is a con

12/09/08

Worst company... sadly.

by JcHM at Citysearch

This company is very unprofessional and rude, it proves that companies will hire anyone to work. The people employed there have no idea or no concern of how to talk ot other human beings. A specific worker, Mike is so rude that it is unbelievable, he will overtalk you, yell, and hang up on you. This was done while a person was speaking calmly and respectfully to him. When it was explained to him that he was being rude, and that the person hadn't even been disrespectful to him, he responded that it is not customer service. Wow. Companies need to reconsider which companies they give their files away to. This company does not care to know if an item is on your report incorrectly, they care about trying to get the money out of you even if the item reported does not even belong to you.

• Pros: No pros at all
• Cons: Staff, attitude, customer treatment