The Oceanaire Seafood Room
Denver, CO 80202
Phone: (303) 991-2277
02/26/2008 Posted by Schukan
Our experience overall was pretty good. Our bartender Kara was exceptional. She was very helpful and went out of her way to help us. We had a reservation at 8:30 and were not seated till closer to 9:00 and she was very apologetic and friendly about the whole thing. Honestly we didn't have any problem with the wait but it was nice that she recognized the situation. Once we were seated service was good, our appetizers came and then it took nearly 20 minutes for our meal to come, which again was not a problem, except my meal came and it was cold. I saw a manager and asked if the meal was meant to be that way and he said no and took it back to heat it more. When he returned the manager simply said that it should be plenty warm and walked away. After that our waitress seemed very short and not friendly and the manager went to both tables next to us to see how their meals were and avoided us. I felt like we were extremely patient and nice the entire time and got treated very poorly. The food was great, but to be treated that way from management really disappointed us and I don't know if we will go back.
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